At IEHP, we care about your health and safety when there is a power shutoff or fire. Medscape: free medical news, journal articles, and more. In January 2021, we re-launched our texting program to our Members. We will send the following important information, but not limited to, through this common channel: To sign up, Members need to text “Healthy” to 90902. Together, they chat on how solid friendships are important in romantic relationships, our human need for connection, and how to cultivate a tight knit group of friends. Join our Talent Community to receive updates about Call Center Careers at IEHP. TTY users should call 1-800-718-4347. PCPs will continue to referral a Member directly to IEHP Behavioral Health for any BHT services and/or diagnostic needs regardless of IPA. Too many people suffer in silence with mental illness, The latest statistics before COVID stated that about 1 in 5 people were diagnosed with a mental illness in America, Those numbers will increase now during the COVID-19 crisis, Mental Health includes wellness, self-care, emotional regulations, relationship issues, and parenting among other facets of everyday life, Mental well-being is important to everyone, Self-care is critical: listen to your warning signs of struggling with your emotions and doing the basic things like showering, eating, sleeping, and exercise, Do something that brings you enjoyment every day: play with your children or spouse, take walks, read a book, do something creative, Connect with someone outside your home every day via telephone or other video technology, Eat nutritiously, do not binge or eat too many sweets, Continue to see your therapist via tele-health, Continue to take care of your physical, financial, and spiritual needs, Seek treatment for your mental health whenever needed, IEHP Texting Program Terms and Conditions. IEHP Medi-Cal Member Services IEHP DualChoice Member Handbook. IEHP Medi-Cal Member Services (800) 440-4347 (800) 718-4347 (TTY) IEHP DualChoice Member Services (877) 273-4347 (800) 718-4347 (TTY) IEHP 24-Hour Nurse Advice Line (for IEHP Members only) (888) 244-4347 (866) 577-8355 (TTY) Provider Relations (909) 890-2054. Download Adobe Acrobat Reader. All calls are confidential. For dental coverage questions, please call Denti-Cal (dental program for Medi-Cal enrollees) at 1-800-322-6384 or visit https://www.denti-cal.ca.gov. TTY users should call 1-800-718-4347. If you have a smartphone, you can download the IEHP Smart Care App in either either Google Play or the App Store. Watch this video to learn more. Our hosts provide insight and tips in the first episode of this two-part series. (888) 244-4347 California Department of Managed Health Care, California Department of Health Care Services. How do I get information on enrollment in IEHP? PubMed: life science journals from the United States National Library of Medicine. Refrigerated Medicine Storage (PDF) Featuring Inland Empire Health Plan's CEO, Jarrod McNaughton, our hosts explore their own personal experiences with weight loss. Member Service Representative (Former Employee) - Rancho Cucamonga, CA - February 6, 2020 IEHP medical benefits help all. You can talk to someone in English, Spanish, or other languages. You should also contact your County Medi-Cal office to update your address or phone number. Equally insightful and compassionate, our hosts explore an often misunderstood and misrepresented topic with clinical and practical viewpoints. (800) 718-4347 (TTY), IEHP 24-Hour Nurse Advice Line (for IEHP Members only) Alongside Addiction Medicine Physician, Dr. Avalos, Gayani and Amrita continue their conversation on substance abuse. You also agree to IEHP Wireless Text Messaging Terms and Conditions. (866) 294-4347 You can also call IEHP Member Services at 1-800-440-IEHP (4347), 8am-5pm, Monday-Friday. IEHP Member Handbook for a list of covered benefits and services. Inland Empire Health Plan (IEHP) Support - What Else? For information about your transportation benefit, please refer to your Member handbook. In episode three, Dr. DeSilva and Amrita explore the often taboo and stigmatized topic of suicide with a special focus on identifying signs and breaking down harmful myths. Closed on weekends and holidays. How do I get more information on my Dental coverage? IEHP is more than just a great opportunity to work with a caring team. TTY users should call 1-800-718-4347. ©2021 Inland Empire Health Plan All Rights Reserved. Dr. DeSilva and Amrita explore the often taboo and stigmatized topic of suicide with a special focus on identifying signs and breaking down harmful myths. If you have a smartphone, you can download the IEHP Smart Care App in either Google Play or the App Store. Our privacy policy can be found here. Emergency Power Planning for a Durable Medical Equipment Checklist (PDF), How to Prepare for and Handle Power Outages for Medical Devices that Require Electricity - FDA, Inform you on how to get care and services with IEHP, Remind you about key preventive care visits to help you stay healthy, Let you know about health education and wellness programs that you are eligible for, If the injured party is Medi-Cal eligible, Please contact the Department of Health Care Services at. TTY users should call 1-800-718-4347. At IEHP Behavioral Health, we put just as much importance on your mental health as on your physical health. Health: medical dictionary, disease symptoms, and treatments. When your mind suffers, your body suffers as well. To Enroll with IEHP (866) 294-4347 (800) 720-4347 (TTY) If you need a medicine refill, go to your pharmacy and request a refill. Led by psychiatrist Dr. DeSilva and Licensed Clinical Social Worker Amrita Rai, we take a closer and meaningful look at abuse and its impact. Text4Baby: get FREE messages each week on your cell phone to help you through your pregnancy and your baby's first year. Psychiatry Walk-in Clinic (Victorville) Psychiatry Walk-in Clinic (Montclair) In this week's episode, Amrita and Gayani tackle the tough, complicated topic of intimate partner abuse. Can I change my language? GetHuman provides customer service contact information, step-by-step help, tools to get a rep on the phone faster and all kinds of useful gadgets for customers to make it easier to get good customer service without the hassle. If you find that you paid out of pocket for medicine or services that should have been covered by IEHP, you may request to get a refund. This is Inland Empire Health Plan (IEHP)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Inland Empire Health Plan (IEHP) agent. Did you know that one in five adults in the United States suffers from a mental illness that can be treated? IEHP DualChoice Member Services (877) 273-4347 (800) 718-4347 (TTY) IEHP 24-Hour Nurse Advice Line (for IEHP Members only) NIH (National Institutes of Health): get health information, clinical trials, research, and more. How do I find a Doctor, Urgent Care or Behavioral Health Provider? call IEHP  Member Services at 1-800-440-IEHP (4347), 8am-5pm (PST), Monday-Friday. We schedule interpreters for most any language, including American Sign Language. To Enroll with IEHP (866) 294-4347 (800) 720-4347 (TTY) Unfortunately, there is still too much fear and mis-understanding in our communities about mental health. Click here https://search.iehp.org/. Teen Mental Health Guide =========== TABBED SINGLE CONTENT GENERAL. www.iehp.org With a provider network of more than 6,000 and a team of more than 2,000 employees, IEHP provides quality, accessible healthcare services to more than 1.2 million members. That accounts for adults, families with children, seniors and people with disabilities. Reply STOP at any time or text back STOP to 90902. All the links will open in a new window and you will leave the IEHP website. IEHP Medi-Cal Member Services (800) 440-4347 (800) 718-4347 (TTY) IEHP DualChoice Member Services (877) 273-4347 (800) 718-4347 (TTY) IEHP 24-Hour Nurse Advice Line (for IEHP Members only) (888) 244-4347 (866) 577-8355 (TTY) Provider Relations (909) 890-2054. Call IEHP Member Services at 1-800-440-IEHP (4347), Monday-Friday, 8am-5pm. Resolve Medical concerns & pharmacy issue to call in patients to fulfillment was a daily task love doing. (800) 720-4347 (TTY). There is still too much stigma surrounding behavioral and mental health. Inland Empire Health Plan (IEHP)'s Best Toll-Free/800 Customer Phone Number. Use the checklist below to prepare for a power shutoff. Martin Luther King, Jr. Day- Monday, January 18, 2021, President's Day - Monday, February 15, 2021, Day after Independence Day - Monday, July 5, 2021, Thanksgiving Day - Thursday, November 25, 2021, Day after Thanksgiving - Friday, November 26, 2021, Day before Christmas Eve - Thursday, December 23, 2021, Christmas Eve - Friday, December 24, 2021, New Year's Eve - Friday, December 31, 2021. The request for refund must be submitted within 1 year from the date of service. If you are impacted by these events and need help with your durable medical equipment (such as wheelchairs, ventilators, oxygen monitors, etc.) Comparison of Insulins (PDF). Please call your Doctor’s office to make/change an appointment. For vision services, please call your Optometrist (Eye Doctor). This past year has brought great change, loss, and emotion to us all. Identify backup charging methods for phones. Need to find an eye doctor? At IEHP, we believe in rewarding our Team Members for their talent and contribution to our mission. You can login to the IEHP Member Portal to update your address or phone number. How do I obtain status on my prescription? texthelp@iehp.org To Enroll with IEHP (866) 294-4347 (800) 720-4347 (TTY) COVID-19 Maternal Mental Health FAQ, IEHP Medi-Cal Member Services (800) 440-4347 Reach out for help. To request a refund follow the steps below. How do I make or change a doctor’s appointment? Do you or someone you know need food, clothing or housing? 1-800-440-IEHP (4347) Department of Health Care Services IEHP covers medicine and medical services, please check your IEHP Member Handbook for a list of covered benefits and services. Read our Member newsletters to stay informed. KidsHealth: animations, games, and articles for parents, teens, and kids. This has been due to ignorance about mental health. Message and data rates may apply. If you have any questions or ask your PCP for screening, diagnosis and treatment, you can call IEHP Member Services at 1-800-440-IEHP (4347) / TTY (800) 718-4347, Monday – Friday, 8am – 5pm. I am receiving text messages in Spanish and I only speak English. In a two-part series, Gayani and Amrita have a candid conversation on racism. How do I find a nearby pharmacy? That's why we offer an annual salary, eligibility for annual bonus, plus a benefits package estimated at 35% of the annual salary. Hear mental health experts talk about phases of grief, experiencing loss because of the COVID-19 crisis, and how we can give ourselves grace to feel. Abuse can come in many forms and its impacts can stay with us in many ways. First 5 San Bernardino: statewide initiative to improve the early development of children. With most of our Members using text messaging, this form of communication can reach our Members immediately. www.mpulsemobile.com. Call (800) 440-IEHP (4347), TTY(800) 718-IEHP (4347). They say a key to health is prevention but how, exactly, do we do that? Quality of Care Report Card: get quality ratings of health plans. Create a plan for how to recharge batteries when the power is out. It affects how you think, what you feel, and how you act. *This short code program is managed by mPulse. In this episode, Gayani and Amrita dive into the topic of grief and how it especially relates to life during the COVID-19 pandemic. Dr. DeSilva and Amrita explore how to move through feelings of grief and overwhelm during COVID-19. =========== TABBED SINGLE CONTENT GENERAL. The 28th episode covers an insightful look at what people may feel during the holidays while also in a pandemic. (800) 440-4347 With a focus on how to identify and challenge prejudicial and racist thoughts, Gayani and Amrita approach this topic with a focus on how systemic racism can have a serious impact on our brains and our mental health. Call your power and water companies about your needs for life-support devices (home dialysis, suction, breathing machines, etc.) How can I cancel my benefits with IEHP? When power is restored, make sure the settings on your medical device have not changed. Remember that you are not alone. Yahoo! Does IEHP offer transportation? Create a fire action plan that includes evacuation planning for your home, family and pets. (800) 720-4347 (TTY). Whether they're distance learning or back in class, COVID-19 has brought many challenges for our children. IEHP Medi-Cal Member Services (800) 440-4347 (800) 718-4347 (TTY) IEHP DualChoice Member Services (877) 273-4347 (800) 718-4347 (TTY) IEHP 24-Hour Nurse Advice Line (for IEHP Members only) (888) 244-4347 (866) 577-8355 (TTY) Provider Relations (909) 890-2054. First 5 Riverside: statewide initiative to improve the early development of children. You can login to the IEHP Member Portal to order (and print) your IEHP Member Card and check your eligibility. If you don’t have a Doctor, you can find a behavioral health specialist in your area, or call us at (800) 440-IEHP (4347), TTY (800) 718-4347 and ask to speak to the Behavioral Health Department. Gayani and Amrita discuss resilience and our ability to bounce back from challenging and stressful experiences. To find a pharmacy near you, click here. TTY users should call 1-800-718-4347. These people are battling mental illnesses such as depression, anxiety, and even drug or alcohol abuse. (866) 294-4347 This two-parter looks at preventative health for children and their unique makeup and requirements for quality care. We encourage you to sign up for alerts so you know when a Public Safety Power Shutoff may occur and when your power is restored. Call 211 for health and social services in Riverside and San Bernardino counties. IEHP Medi-Cal Member Services (800) 440-4347 (800) 718-4347 (TTY) IEHP DualChoice Member Services (877) 273-4347 (800) 718-4347 (TTY) IEHP 24-Hour Nurse Advice Line (for IEHP Members only) (888) 244-4347 (866) 577-8355 (TTY) Provider Relations (909) 890-2054. The two discuss the flight or fight impact on a biological level and how rumination on past events can signal our brain to release stress hormones. IEHP offers language interpreter services to all IEHP Members - and it's free! Our friendly bilingual staff can help you to take free classes, learn about health care, and learn about health coverage programs. To Enroll with IEHP (866) 294-4347 (800) 720-4347 (TTY) Reply STOP at any time or text back STOP to 90902. To cancel your request, call at least 2 days before your Doctor visit. We are also one of the largest employers in the region. (800) 718-4347 (TTY), IEHP DualChoice Member Services T-Mobile is not liable for delayed or undelivered messages. Can I change my language? When the power is out for a day or more, throw away any medicines that should be refrigerated, unless the medicines label says otherwise. To request a refund follow the steps below. Insulin Storage and Product Switching in an Emergency (PDF) For more information on 211, visit 211.org. Many people are struggling or will struggle with mood and anxiety issues during this time. We're back with part two of our weight loss series. IEHP Medi-Cal Member Services (800) 440-4347 (800) 718-4347 (TTY) IEHP DualChoice Member Services (877) 273-4347 (800) 718-4347 (TTY) IEHP 24-Hour Nurse Advice Line (for IEHP Members only) (888) 244-4347 (866) 577-8355 (TTY) Provider Relations (909) 890-2054. great compensation benefits are awesome for the employee and family. The 27th episode covers an insightful look at the individual(s) perpetrating the abuse. To Enroll with IEHP (866) 294-4347 (800) 720-4347 (TTY) Casualty Insurance Section – MS 4720 Chat and Chai, is a weekly podcast focusing on mental health. IEHP Medi-Cal Member Services (800) 440-4347 (800) 718-4347 (TTY) IEHP DualChoice Member Services (877) 273-4347 (800) 718-4347 (TTY) IEHP 24-Hour Nurse Advice Line (for IEHP Members only) (888) 244-4347 (866) 577-8355 (TTY) Provider Relations (909) 890-2054. You will need Adobe Acrobat Reader 6.0 or later to view the PDF files. Make A Difference! Learn about IEHP culture, salaries, benefits, work-life balance, management, job security, and more. To Enroll with IEHP (866) 294-4347 (800) 720-4347 (TTY) Medi-Cal Member Handbook All requests will go through a 30 day review process based on medical need and the reason for the request. With a provider network of more than 6,000 and a team of more than 2,000 employees, IEHP provides quality, accessible healthcare services to more than 1.2 million members. No job security you can get called in and get fired no warning or write ups. Your mental health includes a balance of emotional, psychological and social well-being. Call 211 anytime, 24-hours a day, 7 days a week. In this week's episode, Amrita and Gayani tackle the tough, complicated topic of holiday stress. Mental health help is available and we want you to get help. The IEHP Pharmacy Academic Detailing team is an educational and evidence-based outreach program for our providers and pharmacies. You can also call IEHP Member Services at 1-800-440-IEHP (4347), 8am-5pm, Monday-Friday. In the newest episode of Chat & Chai, host Gayani and Amrita explore a topic that hits close to home for them: anxiety. Learn how to manually open your garage door. If a life depends on the refrigerated medicines (for example, insulin), use them only until a new supply is available. How do I print my IEHP Member Card or check my eligibility? Everyone deserves access to mental health treatment. (877) 273-4347 How do I change my address, phone or other contact information? Pain takes many shapes and healthily acknowledging and moving through pain requires emotional and mental strength. If you have been impacted by a fire and need mental health, related to stress or grief, call IEHP Member Services at 1-800-440-IEHP (4347), 8am-5pm (PST), Monday-Friday. Build or restock your emergency supply kit, including food, water, flashlights, a radio, fresh batteries, first aid supplies and cash. If you have a question about your medicine, please talk to your Doctor. Members must be 13 years of age or older to use this service. This two-parter looks at preventative health for children and their unique makeup and requirements for quality care. If you think you may be experiencing a behavioral or mental health challenge and want to seek treatment, schedule an appointment with your Doctor. Together, they offer clinical insight into suicide and suicidal ideation as well as provide resources available for those in need. And given the current COVID-19 crisis, many more people will suffer from mental illness. Trauma is often referred to but not deeply episode. (877) 273-4347 This texting program is available to Members who are the subscribers of Boost, AT&T, T-Mobile®, Dobson, Verizon Wireless, Sprint, U.S. Cellular, C Spire Wireless, Metro PCS, Cricket Communications, and Virgin Mobile. In a two-part episode, hosts Amrita and Gayani explore the topic of pain. In the first of a two-part episode, Gayani and Amrita chat about trauma from a clinical and compassionate lens. On this week's episode, Dr. DeSilva and Amrita dive into the topic of preventive health. IEHP organizes healthcare for 1,358,413 members in San Bernardino and Riverside counties. For medicine not covered by IEHP, a Pharmacy Exception Request form must be submitted. Insulin Storage and Product Switching in an Emergency (PDF), https://www.readyforwildfire.org/prepare-for-wildfire/get-set/, IEHP Wireless Text Messaging Terms and Conditions, San Bernardino County Department of Public Health, Riverside County Department of Public Health, NCQA (National Committee for Quality Assurance), CDC (Centers for Disease Control and Prevention), IEHP Texting Program Terms and Conditions. In this episode, we're exploring what children might be facing and feeling as they watch the world around them change so quickly with so much uncertainty. Members can unsubscribe from either short code by replying STOP at any time. To serve our community is a privilege and an obligation which we take very seriously. EMDR - Eye Movement Desensitization and Reprocessing - is a popular modality of psychotherapy. (800) 718-4347 (TTY), IEHP 24-Hour Nurse Advice Line (for IEHP Members only) Keep the shut-off switch for oxygen equipment near you so you can get to it quickly in case of emergency. IEHP DualChoice ; 2021 Plan Benefits; NCD; How to Access Care; Grievances, Coverage Determination and Appeals Process; Problems with Part C ; Problems with Part D CDC (Centers for Disease Control and Prevention): get information on healthy living, disease, Zika virus, emergencies, workplace safety, and environmental health. TTY users should call 1-800-718-4347. How do I make an appointment with an eye doctor? 1-800-718-IEHP (4347) for TTY Users If you are experiencing thoughts of hurting yourself or someone else, please go to your closest emergency room, call 911, or reach out to the National Suicide Prevention Lifeline at 1-800-273-8255. Contact Info: Historically, “crazy” or “mad” folks have been ostracized from society. To find a list of providers in your area please visit https://search.iehp.org/. (866) 577-8355 (TTY), To Enroll with IEHP Your Doctor’s phone number is listed on your IEHP Member Card. To receive messages in Spanish, reply back “Spanish” to any of our messages. Use the following list of medical and government links as a guide to health information. If this process is not followed IEHP may deny all future requests for refunds. Rancho Cucamonga, CA 91730 If you have been impacted by a fire and need mental health, related to stress or grief, call IEHP Member Services at 1-800-440-IEHP (4347), 8am-5pm (PST), Monday-Friday. Mental illness is more common than you might think and IEHP is here to help and support. IEHP does not promise refunds for medicines that are not covered by IEHP (see a list of covered medicines). 8AM-5PM PST IEHP Member Service Representative (Former Employee) - Rancho Cucamonga, CA - March 24, 2018 It is an amazing company to work for. We will send an interpreter to your Doctor's office, so you'll have someone there who knows your language. NCQA (National Committee for Quality Assurance): reports on the quality of care delivered by managed care plans. Medicine name, quantity, strength and form. Replace all refrigerated medicines as soon as you can. in advance of a disaster. For information on your prescription, please call your pharmacy. Your mind and body are connected and therefore, one can affect the other. 10801 Sixth Street At IEHP Behavioral Health, our goal is to help you live your best and healthiest life, both mentally and physically. We want to ensure you get the needed care and services to help you during these events. Riverside County Department of Public Health: get information on injury prevention, WIC, HIV, family health and more. Check your backup power equipment frequently to ensure it will function during an emergency. I am no longer an IEHP Member, how can I unsubscribe from the texting program? Fill out and sign the IEHP Pharmacy Reimbursement Request. IEHP will be closed on the following dates. (866) 577-8355 (TTY), To Enroll with IEHP If you find that you paid out of pocket for medicine or services that should have been covered by IEHP, you may request to get a refund.

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